SMS Notifications
How Modus uses your phone number
This page describes what you are agreeing to when you provide your phone number during Modus passport setup.
1. What We Send
Modus sends transactional SMS messages exclusively through the Supravision feature. You will only receive messages when your AI agent triggers an action that requires your approval. Message types:
- Approval requests — your agent wants to perform an action above your approval threshold
- Emergency stop confirmations — when an emergency stop is activated or cleared
- Security alerts — account-level security events related to your agent activity
We do not send marketing messages.
2. How You Opt In
You opt in by entering your phone number in the Modus dashboard during passport setup and completing verification with a 6-digit SMS code. No messages are sent until verification is complete.
3. How to Opt Out
Reply STOP to any Modus message at any time. You will receive one final confirmation and no further messages will be sent. You can also remove your phone number from the Modus dashboard under notification preferences.
4. Message Frequency and Cost
Message frequency depends on your agent activity. Most users receive fewer than 10 messages per day. Message and data rates may apply depending on your carrier plan.
5. SMS Provider
Messages are delivered via Twilio. Your phone number is shared with Twilio solely for message delivery. See Twilio's privacy policy at twilio.com/legal/privacy.